Help Center
GENERAL QUESTIONS
Immediate answers to the most common questions
USING MACABACUS
Everything you need to get started and be more productive
ACCOUNT MANAGEMENT
Use your self-service Admin Console to manage users, billing, and more
Can't find an answer? Macabacus offers several options for getting the support you need.
EMAIL SUPPORT
Reach us anytime at [email protected]. For technical support, be sure your email includes the information we need from you.
Chat SUPPORT
Use the chat window at the bottom of the page for basic support inquiries. Chat is generally available from 09:00 to 18:00 ET, Mon—Fri.
PHONE / REMOTE WEB ASSISTANCE
If we cannot resolve your issue over email or chat, then let's jump on a call. Please be prepared to share your screen so we can best serve you.